Don't let the phone go unanswered while the dentist is with a patient.
In dental clinics the phone rings most when nobody can pick it up. CoreSpeak answers those calls, has the patient confirm the appointment and writes it to the clinic's calendar.
A day of clinic calls
Calls tend to come in at the busiest moments of the clinic's day. Each one ends up in the dashboard as a record the assistant has closed.
08:10
Before opening
Check-up appointment request
Confirmed
10:40
Patient in the chair
Rescheduling a filling
Note: clinic will call about a new time
12:50
Lunch break
“Could I get a price for an implant?”
Note: clinic will call back
16:20
Front desk busy
First visit for a child
Confirmed
20:15
After hours
“My tooth really hurts.”
Transfer or note, per your emergency instructions
A sample day. Times and requests are illustrative.
Set up for your clinic
- Services
- Check-up, cleaning, filling, root canal, implant, orthodontics… The assistant works from your clinic's own list.
- Dentist preference
- If a patient asks for a specific dentist, that goes on the record.
- Price questions
- The assistant only quotes what you have shared; for anything else it takes a note.
- Emergencies
- Pain or urgent requests are transferred to the number you choose, or land in the dashboard as a note.
- Cancelling and rescheduling
- Cancellation and rescheduling requests are taken and passed to your team as notes.
The fields of a clinic record
- Service
- Diş temizliği
- Dentist preference
- Tercih yok
- Day and time
- Salı 14:30
- Patient
- Zeynep Aksoy
- Phone
- 0532 ••• •• 47
- Status
- Confirmed
Sample records with fictional names. Field values stay in Turkish, as the caller said them.
For the patient
No keypad menus. The assistant introduces itself, says the call is recorded, and reads the appointment back before asking for confirmation.